Same name, every time
Payments must come from, and go back to, an account in your own name. We cannot accept payments from third parties.
Deposit and withdrawal methods
Fund your account and take money out using payment methods that UK clients already use every day. All payments are in pounds sterling, we charge nothing for them, and the tables below show the type of method and the usual processing time for each one.
Methods for withdrawing funds
Withdrawals normally go back to the route you used to deposit, because that is both safer and what anti-money laundering rules expect. The name on the receiving account must match the name on your Aureo Flowdex account.
| Payment method | Type | Fee | Processing time |
|---|---|---|---|
| Bank transfer (Faster Payments)Paid to the UK bank account in your name that has passed verification. | Bank transfer | Free | 1–3 business days |
| PayPalWhere you funded through PayPal, withdrawals can return to the same PayPal account. | Digital wallet | Free | Within 24 hours |
| Visa debit or credit cardReturned to the Visa card used for the deposit where your card issuer supports it. | Debit / credit card | Free | 1–5 business days |
| Mastercard debit or credit cardReturned to the Mastercard used for the deposit where your card issuer supports it. | Debit / credit card | Free | 1–5 business days |
Processing time starts when your request is approved, not when it is made. Weekends and bank holidays are not business days. Limits, verification and reasons a request can be delayed are explained in the Withdrawal policy.
Methods for funding your account
Choose whichever suits you. Deposits made by card, wallet or Faster Payments bank transfer are credited to your account in pounds sterling.
| Payment method | Type | Fee | Processing time |
|---|---|---|---|
| Visa debit or credit cardPay with a UK-issued Visa card. Your bank may ask you to approve the payment through Visa Secure. | Debit / credit card | Free | Instant |
| Mastercard debit or credit cardPay with a UK-issued Mastercard. Identity Check may be requested by your card issuer. | Debit / credit card | Free | Instant |
| PayPalFund your account from a PayPal balance, a linked card or a linked UK bank account. | Digital wallet | Free | Instant |
| Apple PayApprove the payment on a compatible iPhone, iPad or Mac using Face ID, Touch ID or your passcode. | Mobile wallet | Free | Instant |
| Google PayPay from a compatible Android device with the card saved in your Google wallet. | Mobile wallet | Free | Instant |
| Bank transfer (Faster Payments)Send funds from your own UK bank account using the reference shown in your dashboard. | Bank transfer | Free | Within 24 hours |
Your own bank or card issuer may apply charges or block payments to cryptoasset-related services. If a card payment fails, a bank transfer or a different card is often the quickest fix, and your personal manager can help.
How a deposit works, step by step
Choose a method
Open "Deposit" in your dashboard and pick a card, wallet or bank transfer. Your first deposit must be at least £200.
Confirm the payment
Approve it with your bank or wallet. For card payments this may mean a code or a fingerprint on your banking app.
Funds arrive
Card and wallet payments normally show at once. Bank transfers appear within 24 hours, and the dashboard tells you if anything is held for a check.
Good to know
Timing starts at approval
A request made on Friday evening is usually approved on the next working day, and the listed processing time runs from then.
No fee from us
Deposits and withdrawals are free with Aureo Flowdex. Charges from your own bank or a payment provider are separate.